This place was spotless and the folks at the front desk were super helpful and friendly. the location was great, just a quick walk from the Ethnography Museum. Overall, everything was top-notch! 💫

Clean venue, amazing and fantastic location within 18 minutes' drive of Oskemen airport. Functional, new-fashioned room, helpful staff on reception desk.

Clean and PERFECT place, has amazing views to the lake. Its location is beautiful, so close to the restaurant as well as mountains visible from outside. Barbaris, where you can eat lunch, is not too far away from the hotel, appreciated this place.

This place is a new hotel with great service, offering rooms with stunning views of the lake and mountains outside.

The hotel had excellent staff at the reception desk and porters. the breakfast was fantastic with plenty of options. - the location was excellent and beautiful, just a 5-minute walk from the Ethnography Museum.

Got a room with an awesome view of the lake and mountains from outside 🏞️. the hotel is right in the center, which is super convenient.

The hotel is stunningly beautiful. the staff at the reception desk are cool. - the room was perfect and good, with a view to the backyard. - the toiletries were as expected. - the breakfast was satisfactory. - the location is super, near the Irtysh River, with lake and mountains visible from outside.

Overall, a pleasant stay with no complaints.

The hotel offers great value for money, with prices that won't break the bank. The attention to detail is impressive, from the basic amenities provided in the well-maintained rooms to the thoughtfully included toiletries. I particularly enjoyed the view from my room, overlooking the peaceful backyard. Breakfast was a delicious start to the day, with a variety of options to choose from.

Everything was fine, nothing to complain about.

The rooms were well furnished and the facilities they offered were quite modern. the views were amazing, and the location was quite convenient. I also enjoyed the breakfast that was being offered while I was there.

My stay was greatly marred by the poor service offered at this hotel. The staff seemed quite unapproachable and even hostile.

My partner and I recently spent a wonderful weekend away at a hotel by the river. We were lucky enough to have a room with a stunning view of the water and mountains, which made waking up every morning a treat. the room was very comfortable with a large bed and clean bathroom. the staff provided excellent service and made us feel welcomed throughout our stay. the breakfast was rich and varied, and we loved the fact that it was nutritious and catered to different dietary requirements. a great experience that we would definitely recommend!

We found the restaurant to be disappointing in terms of food variety and quality.

This hotel offers excellent value for money, with tidy and well-designed rooms that are fully equipped with all the amenities you could need during your visit. The attention to detail is impressive, with nice touches like an iron, shoe polish, and bathrobe provided. The breakfast is varied and fresh-made, with a good range of options available. The view from the restaurant, which overlooks the river, is simply stunning.

The hotel could improve on their service and make it a bit friendlier.

We had a short stay at a hotel with a perfect view of the lake and mountains. The comfortable rooms and polite staff made our overnight stay enjoyable. The breakfast could have had more variety, but overall I would recommend this hotel.

the hotel's central location helped me get around easily and explore the city. the rooms were well-equipped and the bed was very comfortable, ensuring a good night's rest.

The cleanliness of the room. It wasn't up to my standards, and I had to ask the administration for cleaning multiple times.

Friendly staff, early check-in, clean and comfortable rooms, good food, reasonable price.

Can't fault the property.

This hotel is a true luxury experience. From the moment I arrived, the staff provided excellent service and attention to detail. the spa centre is a heavenly retreat with a sauna, massage, and beauty treatments. the exclusive in, room breakfast was mouth, watering, and the restaurant and lounge area had high, class cuisine. the private facilities exceeded all my expectations, bringing exceptional comfort to my stay. the location by the river provides a relaxing atmosphere with stunning views from my window.